gsGURPREET SINGHENGINEERING LEADER
Let’s talk ↗

SRE / CLOUD / PLATFORM / AI

Engineering
what comes
next.

Reliable systems. Empowered teams.
Human judgment in an AI-driven world.

Explore my work ↗
Senior Staff SRE at NatWest Group
14+ years turning complexity into capability.
DESIGNED TO WITHSTAND.
BUILT TO MOVE FORWARD.↓ SCROLL TO TRAVEL THROUGH THE SYSTEM00 / 100

THE WORK BEHIND THE UPTIME

Great infrastructure
is felt. Even when
it isn’t seen.

I build the platforms, practices and teams that let engineering move with confidence. From cloud foundations to AI-assisted operations, reliability is a leadership discipline.

The full story on LinkedIn ↗
IBM→TCS→Myntra→MakeMyTrip→Vertisystem→NatWest

03 / SELECTED EXPERIENCE

Built over time.
Proven in practice.

Different scales. Different challenges.
The same responsibility to make things work.

01NatWest GroupSenior Staff SREOCT 2025 - PRESENT+

Reliability as an
engineering discipline.

Scaling SRE through service objectives, error budgets, Mimir observability and ServiceNow automation. Shaping agentic AI operations with human oversight and operational resilience controls.

Agentic AISLO / SLIError budgetsAutonomous operationsEngineering leadershipOperational resilience
02VertisystemCloud & platform engineering2018 - 2025+

From infrastructure
to platform capability.

Connecting multi-cloud architecture, developer platforms and delivery practices. Making security, economics and resilience part of the same engineering conversation.

Multi-cloudBackstage IDPGitOps / Argo CDTerraformDevSecOpsFinOpsOpenTelemetryChaos engineering
03MakeMyTripCloud-native engineering2016 - 2018+

Engineering for
the moments that matter.

Working across high-traffic platforms, Kubernetes, microservices and observability. Building dependable systems while helping engineers grow their cloud-native practice.

KubernetesMicroservicesELK observabilityAWS CloudWatchHigh-traffic platformsMentoring

04 / THE INCIDENT LAB

Pressure reveals
the system.

And the decisions behind it.
Introduce a failure. Follow the evidence.
Make the call.

ALL SYSTEMS OPERATIONAL

01 / INTRODUCE A FAILURE

180msAPI LATENCY / SIMULATED

02 / OBSERVE THE IMPACT

EDGEHEALTHYSERVICESHEALTHYCLOUDHEALTHYPLATFORMHEALTHYAI

Traffic is flowing. Choose a scenario to see what changes.

Choose a scenario to inspect simulated telemetry.
03 / MAKE THE CALL

Automation can recommend. You own the decision.

FICTIONAL SIGNALS. REAL ENGINEERING TRADEOFFS.0 / 3 SCENARIOS RECOVERED

An interactive demonstration. All telemetry, AI recommendations and recovery actions are simulated. No production systems are connected.

05 / ENGINEERING IN THE OPEN

Ideas made
operational.

Explore the things I’m building.

SCROLL TO EXPLORE THE BUILDS →
01 / 05

01 / AI SRE PLATFORM

Keel

Incident detection, AI-assisted root-cause analysis and coordinated response.

Explore platform ↗Source ↗

02 / KUBERNETES REMEDIATION

auto-agent-k8s

A remediation agent with scoped actions, dry-run defaults and human approval gates.

View repository ↗

03 / AGENT ORCHESTRATION

Loop Engineering

AI engineering teams with role selection, quality gates and memory across sessions.

View repository ↗

04 / AI INFRASTRUCTURE

Smart LLM Gateway

Adaptive inference routing with load balancing, circuit breakers and self-healing.

View repository ↗

05 / ENGINEERING KNOWLEDGE

Engineering Blueprints

A learning path through systems, architecture, practice and deeper technical thinking.

Open blueprints ↗

THE OPERATING PRINCIPLES

01

Define good.
Then measure it.

Service objectives should reflect user experience. Error budgets make the tradeoff between reliability and delivery explicit.

02

Build the paved road.
Keep the exits.

Useful defaults, clear ownership and room for informed choices. Developer experience is an engineering outcome.

03

Delegate the toil.
Keep accountability.

AI connects evidence and proposes actions. Autonomy should follow risk, with observable decisions and reversible changes.

ANOTHER WAY IN

Speak
terminal?

Explore my work from the command line.
Start with help.

● ● ●gurpreet@sre ~ %PORTFOLIO SHELL

$ whoami
Gurpreet Singh / Senior Staff SRE @ NatWest

THE NEXT SYSTEM STARTS WITH A CONVERSATION

Let’s build
what holds.

Start a conversation ↗